Faqs

We answer all your questions about our materials, applications, care…

According to the international standards EN176 and ISO13006, a dry-pressed fully vitrified ceramic tile, are the ones which its maximum water absorption is 0.5%, therefore belonging to the BIa group (E 0.5%), included in the BI group of these standards ( E 3%).
The term Porcelain tile is the most frequently used to refer to this ceramic product with very low water absorption and high compaction.
These properties, together with a high mechanical strength, frost resistance and high resistance to abrasion, make porcelain tiles comparable to natural stone.

White Body does not achieve such low water absorption values, which is why not it not recommended to use it as flooring in general.
Frequently used as a coating, its composition grants it a white colour, to which the enamels get attached, resulting in a higher quality finish, due to its finesse, texture, surface colour transmission and elegance. All these properties, make it a very valued product among the best architect and interior designers.

Although rectified tiles can be placed without separation joints, this is not advisable as porcelain does not contracts not expands, since the base or surface where it is to be placed, can contract or expand and may not even be perfectly level, therefore there can exist a slight difference in the heights between pieces.
We advise to leave a minimum joint of at least 1.5 mm. between the pieces.

One must use glue or cement, since the porosity of porcelain tiles is practically null. Avoid the use of Mortar or similar products, since these do not allow the correct adherence of Porcelain tiles.

To the polished finishes, a protection layer is applied in order to seal the surface micro-pores and to protect it during the placement process.
Once the product is placed, the aforementioned protective layer must be removed, by using industrial acetone or a similar product, all which can be easily found in any specialized establishment.
Once this layer is removed, we are able to see the natural shine this product has.

Cleanse should be made by simply using with a damp cloth, although it can also be use, a liquid product with similar composition to traditional glass cleanser.

Only if it is a dilute solution of sodium hypochlorite of basic PH that does not affect this type of products.

The low levels of water absorption these products have, makes them a little inflexible and very resistant.
Therefore, for porcelain tiles it is recommended the use a water-cooled electric cutter with a diamond disc, or for small format and thinner pieces a manual cutter equipped with a suitable 8 mm wheel, and one of a 18 or 22 mm. wheel for larger formats and thicker pieces.